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HEADLINES

The customer rules, again
June 30, 2009 - Whether it's a simple gesture, such as returning a client's phone call promptly, or bestowing gifts on loyal customers, more companies are tapping into the idea that if they can play nice, consumers will reward them at the cash register. The Globe and Mail reports. | READ MORE


In tough times, companies coddle their regulars
June 30, 2009 - With the recession making it tough to win new clients, small businesses are stretching their resources to keep loyal customers. The Wall Street Journal reports. | READ MORE

Upping the WOW-factor builds brand loyalty
June 29, 2009 - A survey of Canadian and American shoppers conducted last month found that employee engagement and a great "brand experience" rank highest among factors contributing to an exceptional shopping encounter.

Beautiful blooms reigned at World Rose Festival
June 29, 2009 - The competition was robust in the Vancouver Rose Society’s World Rose Show held this past weekend, June 19 – 21, at the Vancouver Convention Centre in Vancouver, BC, in conjunction with the World Rose Festival.

Duo delivers architectural take on flowers
June 25, 2009 - With Petals - their new floral design company based in Toronto - Avissa Mojtahedi and Erin Perri add a sense of style to corporate events with an architectural take on flower arrangements. BizBash.com reports. | READ MORE


SAF: U.S. florist population down by 14 per cent
June 24, 2009 - In the five years between 2002 and 2007, the number of retail florist shops in the U.S. fell about 14 per cent, as sales per shop rose 10 per cent, according to the most recent figures from the U.S. Economic Census.

Survey reveals how Canadians shop online
June 24, 2009 - A PayPal survey released today revealed that over half (56 percent) of online shoppers have abandoned their online shopping due to higher than expected shipping charges.

Teleflora partners with MiGi for baby gifts
teleflorababyJune 24, 2009 - Teleflora has announced its exclusive two-year partnership with MiGi®, a design and lifestyle company known for embracing individual, affordable style.

Five ways your biz can make more money
June 24, 2009 - Diversifying your income stream as the way to make more money is old advice, but in tough economic times, it's advice well worth taking. About.com reports. | READ MORE


56 per cent of Canadians on a social network
June 23, 2009 - A new study from Ipsos Reid shows a dramatic increase in the number of online Canadians who have a profile on an online social network.

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