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News ArchivesYEAR2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 MONTH Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec HEADLINES Apology trumps cash for unhappy customers Sept. 30, 2009 - Unhappy customers are much more likely to forgive a company if it apologizes than if it offers cash compensation, a British study has found. Turn 'tire kickers' into customers Sept. 29, 2009 - What can you do to elevate your relationship with the "just browsing" or to increase your chance of landing a sale tomorrow that you didn't make today? Retail careers looking brighter than ever Sept. 29, 2009 - If the phrase ‘careers in retail’ makes you think of low-pay and long hours spent waiting on customers then you may be out of date. The retail industry also has its share of opportunities. Florist premieres new website  Sept. 25, 2009 - A B.C. florist has revealed a unique new website that showcases the shop's design talent and creativity.
Canadian retailers lose over $3 billion annually to crime Sept. 24, 2009 - Despite challenging economic times and turbulence in both the domestic and global economies, results of a recent survey of medium and large retailers for 2008 show that Canadian retailers are continuing their vigilance against the influences of criminal activity. Moms social network more than the average adult Sept. 22, 2009 - Retailers trying to influence moms should pay close attention to the World Wide Web, though free stuff doesn’t hurt either, according to a new Retail Advertising and Marketing Association survey conducted by BIGresearch. New TLC show follows a florist Sept. 17, 2009 - TLC has teamed up with premiere artistic director and floral designer Jeff Leatham for the new 12-part docu-series, Flowers Uncut with Jeff Leatham. Florist to the stars shares secrets Sept. 17, 2009 - Celebrity florist Kevin Lee has worked on everything from the Emmy Awards to Michael Jackson's memorial service. He shares his secrets on arranging flowers for the stars. Where did all the flowers come from? Sept. 15, 2009 - Charles Darwin once wrote that the evolution of flowers was “an abominable mystery.” Long after Darwin’s death in 1882, the history of flowers continued to vex scientists. How to go green and stay cost-competitive Sept. 11, 2009 - The perception that it costs an arm and a leg to "go green" keeps plenty of small businesses (and customers) from even trying. One U.S.-based florist found a way to become more eco-friendly without breaking the bank and has seen her profits increase as a result. |
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