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News ArchivesYEAR2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 MONTH Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec HEADLINES Customer service gaffes can pay off Nov. 11, 2010 - No matter how hard you try, you can't please every customer. Bad service experiences happen, but by recovering from a failure you can create stronger word-of-mouth than by just providing good customer service. The Globe and Mail reports. | READ MORE Visa under fire for new debit card Nov. 8, 2010 - Canadian Imperial Bank of Commerce’s new Visa-branded debit card is operating in violation of the federal government’s new voluntary code of conduct for the payments industry, the Star has learned. The Toronto Star reports. | READ MORE Why fake can be beautiful Nov. 8, 2010 - Say artificial flower and, for some, the first word that comes to mind is tacky. Others call that view shortsighted. They say it doesn't take into account the fact that there are amazing fake flowers available today, blooms so lifelike that you have to touch them to know they're silk. The Montreal Gazette reports. | READ MORE Join us at the Canadian Florist Business Forum  Nov. 5, 2010 - Canadian Florist magazine presents the 2011 Canadian Florist Business Forum on Jan. 12, 2010. Register to network with your fellow florists, wholesalers, suppliers and more. You'll also get the opportunity to attend business-focused seminars that will help your shop profit and succeed right now.
FTD partners with Batesville, a sympathy company Nov. 4, 2010 - FTD has entered into an exclusive agreement with Batesville Casket Company, the leading provider of caskets, cremation products and funeral home websites, to provide customized, co-branded floral websites to licensed funeral homes in the United States and Canada. The carnation makes a comeback Nov. 3, 2010 - Regarded as only suitable for sale in grocery stores and primarily worn by pimply adolescents on middle-school dates, the carnation is a flower that is almost universally scorned. But dig a bit deeper and you'll find a group of supremely fashionable—and influential—fans who are helping to restore the flower's once-regal status. The Wall Street Journal reports. | READ MORE Flowers don't have to be complicated Nov. 2, 2010 - One consumer reveals that professional arrangements can be beautiful without being complicated or expensive, that it's okay to tell florists you're on a budget, and that they don't mind if you supply your own vase. The Montreal Gazette reports. | READ MORE |
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