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| Customers in control online |
| Written by Amanda Ryder | |
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Aug.15, 2008 - On the World Wide Web, consumers are now in the driver's seat as they have the ability to rant or rave about your retail services on their blog, through a social networking site or via video postings. RetailWire.com has more on "customer-generated media" and how it will affect your business. | READ MORE |
