| MAGAZINE | ||||||
|---|---|---|---|---|---|---|
|
| MARKETPLACE | ||||
|---|---|---|---|---|
|
| COMMUNITY | |||||
|---|---|---|---|---|---|
|
| RESOURCES | |||||
|---|---|---|---|---|---|
|
| The customer rules, again | |
| Written by Amanda Ryder | |
|
June 30, 2009 - Whether it's a simple gesture, such as returning a client's phone call
promptly, or bestowing gifts on loyal customers, more companies are tapping into the idea that if they can
play nice, consumers will reward them at the cash register. The Globe and Mail reports. | READ MORE |
