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| 8:30
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Registration begins
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| 8:30-4:30
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Trade show floor open
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| 8:30-9:00
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Networking breakfast and exhibits
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| 9:00-10:00
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TBA |
| 10:00-10:30
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Coffee break and exhibits
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| 10:30-11:30
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TBA |
| 11:30-12:30
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Networking lunch and exhibits
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| 12:30-1:30
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TBA |
| 1:30-2:00
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Coffee break and exhibits
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| 2:00-4:00
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Keynote: See Super Sales In Your Shop — Tim Huckabee
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| 4:30
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Trade show floor closes
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KEYNOTE SPEAKER
Keynote: See Super Sales In Your Shop
In this two-hour session, Tim Huckabee presents the Floral Strategies training process that he’s used in thousands of flower shops across North America and Europe. His methodology will empower your staff to paint a picture and sell a description of an arrangement using more professional language and attaching a price range at the end. Expect to learn exciting new techniques that you can put into practice at your store immediately and see your average sales double and your repeat customer base grow, guaranteed!
Bio: Tim Huckabee, AIFSE, was born, raised and educated in Connecticut. He moved to New York City in 1990 where he started working at a high-end flower shop called Surroundings. Tim learned every aspect of the flower business while working there, including handling telephone sales and customer service issues and dealing with walk-in customers. In his frequent conversations with florists, he realized that there was a dire lack of sales and service education in the industry. In 1997, that fact motivated Tim to start his company, FloralStrategies, to literally bring training to florists. To date, he has visited florists of all sizes around the world to teach them how to give better service and to increase their sales.
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