Customer complaints: Turn cranks into champions

ABOUT US | CONTACT US | SUBSCRIPTION CENTRE | ADVERTISE | SITEMAP

MAGAZINE

MARKETPLACE

RESOURCES

COMMUNITY

Florist Business Forum

Customer complaints: Turn cranks into champions
Written by Marlene Habib

March 29, 2011 - Woe is the company that underplays a customer’s concerns, especially in this age of virtual venting. The Globe and Mail reports. | READ MORE

[ Back ]